Are you tired of your GLO data plan auto-renewing and unexpectedly deducting airtime from your account? Many people face this issue, especially when they no longer need a data plan or want to switch to a new one. Fortunately, GLO offers several methods to disable auto-renewal, giving you full control over your subscriptions. This guide will walk you through the easy steps to turn off auto-renewal, manage your data plans, and avoid unnecessary charges.
Why Disable GLO Auto-Renewal?
Disabling GLO auto-renewal helps you avoid unexpected deductions from your account. While auto-renewal is convenient for some, it can lead to unwanted charges if you no longer need a particular data plan or want to switch to a different one. Disabling auto-renewal ensures that you won’t be charged automatically at the end of your data plan’s validity period, giving you the freedom to renew or switch plans as you see fit.
How to Manage GLO Auto-Renewal: Multiple Methods Explained
There are several ways to disable GLO auto-renewal for your data plans. Whether you prefer using SMS, USSD codes, the GLO mobile app, or contacting customer service, you have options that suit your preferences. Below, we’ll explain each method in detail:
1. Turning Off Auto-Renewal via SMS
If you’re looking for a fast and simple way to disable auto-renewal without navigating through menus or apps, SMS is your best option. Here’s how to do it:
- Open the messaging app on your mobile phone.
- Type CANCEL in the message field.
- Send the message to 127 from the GLO number with the active data plan.
Once you send the SMS, you will receive a confirmation message from GLO notifying you that auto-renewal has been successfully canceled. This is a quick and straightforward solution for those who want to avoid complicated processes.
2. Using USSD to Disable Auto-Renewal
For those who prefer using USSD codes instead of SMS or an app, this method is perfect. It’s ideal if you don’t have access to the GLO app or prefer not to send SMS messages. Follow these steps:
- Dial *777# on your GLO line.
- Choose “Data Services” from the menu options.
- Select “Manage Data” or “Data Plan Auto-Renewal”.
- Opt to cancel auto-renewal by following the prompts.
- Confirm your selection and wait for a confirmation SMS from GLO.
USSD is convenient because it doesn’t require internet access, and it’s a quick way to manage your data subscription.
3. Disabling Auto-Renewal through the GLO App
If you prefer managing everything through an app, the GLO app is an excellent choice. It allows you to handle your subscriptions with ease, offering a user-friendly interface for account management. To turn off auto-renewal using the app:
- Download the GLO app from the Google Play Store or Apple App Store (if you don’t have it installed yet).
- Log in using your GLO number.
- Go to “My Account” and select “My Plans” to view your active data plan.
- Find the section showing your plan’s renewal date and click on “Cancel Auto-Renewal”.
- Confirm your choice, and the app will disable auto-renewal. You’ll receive a confirmation message shortly.
The GLO app is perfect for users who want to manage their subscriptions, check data usage, and keep track of their plans in one place.
4. Contacting GLO Customer Service for Assistance
If none of the above methods work for you, or if you prefer speaking with a representative, you can always contact GLO customer service. Here’s how:
- Dial 121 from your GLO line to reach customer service.
- Follow the voice prompts to speak with a representative.
- Inform them that you want to cancel auto-renewal for your current data plan.
- The representative will guide you through the process and confirm that auto-renewal has been disabled.
While this method may take a little longer as you’ll need to speak with a representative, it’s a reliable option if you encounter issues with other methods.
Important Considerations Before Disabling Auto-Renewal
Before you disable auto-renewal, there are a few key points you should keep in mind to avoid any surprises or inconveniences:
1. You Can Still Use Your Data Until Plan Expiry
Disabling auto-renewal will not affect the data you have already purchased. You can continue using the data until the plan expires. After the expiration date, however, you will need to manually renew your plan if you wish to continue using data.
2. No Refund for Unused Data
Once you cancel auto-renewal, GLO does not offer refunds for unused data. It’s important to use up all the remaining data before disabling auto-renewal to avoid wasting it.
3. Cancel Auto-Renewal at Least 24 Hours Before Plan Expiry
To ensure you aren’t charged for the next cycle, it’s best to cancel auto-renewal at least 24 hours before your plan’s renewal date. If you cancel too close to the renewal date, you may still incur charges for the upcoming period.
4. Reactivate Auto-Renewal Anytime
If you change your mind and decide you want to re-enable auto-renewal, you can do so easily. Simply follow any of the methods mentioned above (SMS, USSD, app, or customer service) to reactivate auto-renewal when you’re ready.
Why You Might Want to Disable Auto-Renewal on GLO
There are several reasons why you might want to disable auto-renewal on your GLO data plan:
- To Avoid Unwanted Charges: If you’re on a tight budget or don’t need data at the moment, turning off auto-renewal helps prevent unexpected deductions.
- To Change Your Plan: If you want to switch to another data plan or network, disabling auto-renewal allows you to do so without automatic renewals interfering.
- For a Temporary Break: If you need a break from using mobile data, you can cancel auto-renewal and renew manually when needed, without worrying about automatic renewals.
Conclusion: Take Control of Your GLO Data Plan
Disabling GLO auto-renewal is a simple way to take full control of your data subscriptions and avoid unnecessary charges. Whether you choose to cancel via SMS, USSD, the GLO app, or through customer service, you now have multiple methods to manage your subscriptions effectively. Always remember to cancel at least 24 hours before your plan expires to avoid renewal surprises, and rest assured that you can reactivate auto-renewal at any time. By staying on top of your data plans, you can ensure that you’re only paying for what you need.