How To Cancel Auto Renewal On Glo [Updated Guide]
How To Cancel Auto Renewal On Glo: Auto Renewal is a feature offered by Glo, a Nigerian telecommunications company, that allows subscribers to automatically renew their data plans or airtime credit when they are about to expire or have expired. This feature is designed to ensure uninterrupted service and prevent unwanted disruptions to your data or voice plans. With Auto Renewal, you don’t need to manually renew your plans, making it a convenient and time-saving option.
However, there are situations where you might want to cancel Auto Renewal on Glo. For instance, you may want to avoid unwanted deductions from your airtime balance, switch to a different data plan or airtime package, or pause or cancel your subscription temporarily or permanently. Additionally, if you no longer need the service, knowing how to cancel Auto Renewal can help you avoid recurring charges.
If you don’t know how to cancel Auto Renewal on Glo, you may end up with unexpected charges, which can be frustrating and costly.
The purpose of this article is to provide a comprehensive guide on how to cancel Auto Renewal on Glo. This article will walk you through the step-by-step process of canceling Auto Renewal using various methods, including USSD codes, SMS, the Glo mobile app, and customer service. By the end of this article, you will have the knowledge and skills to cancel Auto Renewal on Glo and take control of your airtime balance.
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How To Cancel Auto Renewal On Glo
Are you tired of unwanted deductions from your airtime balance due to auto-renewal of your Glo data plan or airtime credit? Do you want to take control of your account and avoid recurring charges? Canceling auto renewal on Glo is a straightforward process that can be done using various methods. In this guide, we will walk you through four different methods to cancel auto renewal on Glo:
Let’s get started! Choose your preferred method below:
- Using SMS (Simple & Fast)
- Through USSD Menu
- Using the Glo Mobile App
- Customer Service Method
(Note: I’ll provide the step-by-step guide for each method as we proceed)
How To Cancel Auto Renewal On Glo Using SMS (Simple & Fast)
This method is perfect for quick and easy cancellation. Here’s how:
- Open your phone’s messaging app.
- Create a new SMS and type “CANCEL” in capital letters.
- Send the SMS to the shortcode 127.
- You’ll receive a confirmation message from Glo stating auto-renewal is disabled.
How To Cancel Auto Renewal On Glo Through USSD Menu (Universal & Works Offline)
The USSD menu offers another convenient way to manage your Glo subscriptions. Follow these steps:
- Open your phone’s dialer and enter the USSD code *312#.
- Navigate through the menu options (might vary slightly). Look for “Data Plan” or similar.
- Find the option for “Manage Data” or “Data Plan Auto-Renewal“.
- Select “Cancel Auto Renewal” and confirm your choice.
- You’ll receive a confirmation SMS from Glo confirming cancellation.
How To Cancel Auto Renewal On Glo Using the Glo Café App (Convenient & Visual)
If you prefer a visual interface, the Glo Mobile App offers a user-friendly way to manage your subscriptions. Here’s how:
- Download and install the Glo Mobile App from the app store if you haven’t already.
- Launch the app and log in to your Glo account.
- Locate the section for your active data plans or subscriptions.
- Find the specific plan you want to disable auto-renewal for.
- Look for an option to “Cancel Auto-Renewal” or similar.
- Follow any prompts and confirm your choice.
- The app should display a confirmation message.
How To Cancel Auto Renewal On Glo Via Customer Service Method
- Call the Glo customer service number (08050000600 or 121), or visit Glo Website: https://www.gloworld.com/ (The website might have a live chat option or an online form for contacting customer care)
- Wait for a customer service representative to answer your call.
- Provide your account details, including your phone number and name.
- Request to cancel your auto renewal.
- Follow any additional instructions provided by the customer service representative.
- Confirm that your auto renewal has been canceled before ending the call.
Important Note:
- After canceling auto-renewal, you’ll still have access to data until your current plan expires. However, it won’t be renewed automatically.
Remember: Keep the confirmation message (SMS or app notification) for reference in case you need to verify the cancellation.
By following these steps, you can effectively disable auto-renewal on your Glo data plan and ensure you only pay for the mobile data you truly need.
How To Check Your Currently Active Subscriptions on Glo
Before canceling auto-renewal, you might want to check which subscriptions are currently active on your Glo account. Here’s how to do it:
- Using USSD: Dial the USSD code 1270# on your phone. You’ll receive a message listing your active subscriptions.
- Using the Glo Mobile App: Log in to the app and navigate to the section for “Data Plans” or “Subscriptions.” This section should display your currently active plans.
What Happens After Canceling Auto-renewal
When you cancel auto-renewal on Glo, you are essentially stopping the automatic renewal of your data plan or airtime credit. However, this does not immediately terminate your current plan. Instead, you will continue to enjoy data access until your current plan expires.
Here’s what happens:
- Data access continues: You will still have access to data services until your current plan expires, even after canceling auto-renewal.
- No new charges: Your account will not be debited for a new renewal cycle, and you won’t receive any new charges for auto-renewal.
- Current plan expires: Your current data plan or airtime credit will expire on the scheduled date, and your data access will be terminated.
- No automatic renewal: Your plan will not be automatically renewed, and you won’t be charged for a new cycle.
- Manual renewal: If you want to continue using data services, you’ll need to manually renew your plan by purchasing a new data bundle or airtime credit.
- No More Automatic Renewals: Disabling auto-renewal ensures your current data plan won’t be automatically renewed after it expires. This means you’ll need to manually choose and activate a new plan if you want to continue using data services.
- Continued Access Until Expiration: You can relax and continue using your data! Even though auto-renewal is off, you’ll still have full access to all the data included in your current plan until the expiry date.
- Account status: Your account will be updated to reflect that auto-renewal is canceled, and you’ll receive a confirmation message from Glo.
Additional Tips and Reminders To Keep In Mind When Canceling Auto-renewal On Glo
Tips:
- Check your account balance: Before canceling auto-renewal, ensure you have sufficient airtime balance to avoid any unexpected charges.
- Confirm cancellation: After canceling auto-renewal, confirm that your account has been updated to avoid any errors.
- Monitor Your Data Usage: Aside from canceling auto-renewal, consider monitoring your data usage to avoid reaching zero credit before your plan expires. The Glo Mobile App or USSD code (1270#) can help you track your data consumption.
- Keep track of your plan expiration: Make a note of your current plan’s expiration date to avoid any unexpected data disruptions.
- Consider Data Gifting: Glo allows you to gift data to other Glo subscribers. This can be a handy option if you accidentally cancel auto-renewal and someone urgently needs mobile data.
- Beware of Reactivation Prompts: After canceling auto-renewal, you might receive occasional messages from Glo promoting data plans and offering to reactivate auto-renewal. Carefully review these messages before taking any action.
- Manually renew your plan: If you want to continue using data services, manually renew your plan by purchasing a new data bundle or airtime credit.
Gentle Reminders
- Double-Check SMS: Before sending the cancellation SMS, ensure you typed “CANCEL” in all caps to avoid any errors.
- Cancel auto-renewal before plan expiration: To avoid unwanted charges, cancel auto-renewal before your current plan expires.
- Check for any ongoing subscriptions: Ensure you don’t have any other active subscriptions that might auto-renew and cause unexpected charges.
- Keep Confirmation Message: Always keep the confirmation message (SMS or app notification) as proof of cancellation.
- Contact Glo Support: If you encounter any difficulties canceling auto-renewal or have questions about your data plans, don’t hesitate to contact Glo customer care for assistance.
Frequently Asked Questions (FAQs) On How To Cancel Auto Renewal On Glo
How to cancel auto renewal on glo night plan
First, GLO night plans do not have auto-renew option, so there is no need to cancel auto-renewal on Glo night plan when it doesn’t have auto-renewal options. Here are lists of Glo Night Plan
Bundle | Data Volume | Validity | Duration |
---|---|---|---|
N25 | 250MB | 1 Day | 12am – 5am |
N50 | 500MB | 1 Day | 12am – 5am |
N100 | 1GB | 5 Days | 12am – 5am |
N200 | 1.25GB | 1 Day | Sunday only |
N500 | 3GB | 2 Days | Saturday and Sunday |
Why should I cancel auto renewal on Glo?
Canceling auto renewal on Glo helps you avoid unwanted deductions from your airtime balance, especially if you no longer need the service or want to switch to a different plan. It also prevents recurring charges and gives you control over your account.
Will I lose my data balance if I cancel auto renewal?
No, canceling auto renewal on Glo does not affect your current data balance. You will still have access to your data until your current plan expires. However, you won’t be automatically renewed, and you’ll need to manually purchase a new data bundle or airtime credit to continue using data services.
Can I cancel auto renewal on Glo at any time?
Yes, you can cancel auto renewal on Glo at any time before your current plan expires. Simply use one of the methods outlined in the article, such as SMS, USSD, or the Glo mobile app. Ensure you cancel before your plan expires to avoid unwanted charges.
How do I confirm that auto renewal has been canceled on Glo?
After canceling auto renewal, you’ll receive a confirmation message from Glo indicating that your auto renewal has been canceled. You can also check your account status using the Glo mobile app or USSD code *127# to confirm that auto renewal is no longer active.
Can I reactivate auto renewal on Glo if I change my mind?
Yes, you can reactivate auto renewal on Glo if you change your mind. Simply use the same method you used to cancel auto renewal, such as SMS, USSD, or the Glo mobile app, and follow the prompts to reactivate auto renewal. Ensure you have sufficient airtime balance to avoid any errors.
Popup NG Conclusion On How To Cancel Auto Renewal On Glo
Thank you for reading our article on “How to Cancel Auto Renewal on Glo”. We hope you found this guide helpful in understanding the different methods to cancel auto renewal on Glo, including using SMS, USSD, the Glo mobile app, and customer service.
In summary, we covered four easy methods to cancel auto renewal on Glo, ensuring you have control over your account and avoid unwanted charges. By following these simple steps, you can cancel auto renewal and manage your data plans with ease.
If you found this article helpful, please share it with friends and family who use Glo. We’re always here to help, so if you encounter any difficulties or have questions, feel free to ask. Additionally, subscribe to our newsletter for more accurate information regarding tech, telecom, and internet connectivity related news and updates.