How to Check Data Balance on MTN In Nigeria (Detailed Guide)

How to Check Data Balance on MTN In Nigeria: MTN, short for Mobile Telephone Network, is a leading telecommunications provider in many African countries. Staying connected on your phone often involves using mobile data. To avoid running out of data unexpectedly and incurring extra charges, it’s crucial to regularly check your data balance.

Luckily, MTN offers several convenient ways to check how much data you have remaining. This guide will walk you through three methods:

• Using USSD Codes (simple codes you enter on your phone’s dialer app)
• Sending an SMS (text message)
• Utilizing MTN apps.

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How to Check Data Balance on MTN Via USSD Code 

USSD (Unstructured Supplementary Service Data) codes are a quick and easy way to access various account information on your MTN mobile phone. MTN offers three main USSD codes for checking your data balance, which are; 

• *323#
• *312*4#
• *310#

How to Check Data Balance on MTN Via USSD Code Using *323#

The easiest way to get your data balance on mtn through ussd code is by dialing the code; *323#, this is just like the general code for all networks. If you want to check only your data balance alone without other information, then this code is for you. Here is step-by-step guide on how to use *323# to check your balance

• Open your phone’s dialer app (the app you use to make calls) and then dial *323#
• It will pop up options like “Access plan balance, business plan balance, etc.” Check image below

• Proceed to choose anyone you want, for this example we will choose Balance Check 
• Then it will immediately display your data balance, check the image below;

Checking Data Balance on MTN Via USSD Code Using *312*4# & *310#

Dial *312*4# (This is the most recommended USSD code for data balance) – This code provides a quick and direct way to see your remaining data for your main data bundle, including any bonus data you might have.

Dial *310# (This will show your data balance along with other account details) – This code offers a more comprehensive overview of your account. While it will display your data balance, it might also include information about your call credit and other services.

Here are step-by-step guides on how to check data balance on mtn using *312*4# & *310#

1. Open the phone’s dialer app (the app you use to make calls).
2. Dial the specific USSD code for data balance (either *312*4# or *310#).
3. Press the call button.
4. You will receive a message on your screen displaying your data balance, bonus details, and possibly the expiry date (depending on the USSD code used). This is the screenshot below

How to Check Data Balance on MTN Via SMS 

Another convenient option for checking your MTN data balance is through SMS. Here’s what you need to do:

• Open your phone’s messaging app.
• Create a new message.

• In the recipient field, enter the number 312.
• In the message body, simply type the number “2” (without quotes).
• Send the SMS.
• You will receive a popup message detailing that you will be charged, check the image

Within a short while, you’ll receive a reply message from MTN containing your current data balance information. This might include the amount of data remaining and potentially the expiry date of your data bundle. Here is a screenshot example below;

How to Check Data Balance on MTN Via MTN’s App 

MTN provides user-friendly apps to manage your mobile account on the go. These apps allow you to check your data balance alongside other functionalities. Here are some MTN apps you can utilize:

• myMTN App: This is the most popular MTN app, offering a variety of features for managing your account.
• myMTN Web: If you prefer a web-based solution, myMTN Web offers similar functionalities as the app, accessible from a web browser.
• Zigi: This app caters specifically to prepaid MTN users, allowing them to manage their accounts and perform various actions.

Using the myMTN App to Check Data Balance (Example):

1. Download and Install the App: Search for “myMTN App” on the Google Play Store (Android) or App Store (iOS) and download it to your phone.
2. Launch the App: Once installed, open the myMTN App.
3. Register or Login: If you’re a new user, you’ll need to register with your MTN phone number. Existing users can log in with their credentials.
4. View Your Data Balance: Upon successful login, your MTN data balance will typically be displayed prominently on the app’s home screen. You might also find additional details like data plan information and expiry date. Check the screenshot below for example:

The process for checking your data balance on Zigi and myMTN Web will be similar. After downloading Zigi or accessing myMTN Web on your device, log in u sing your MTN credentials. The apps or website will usually display your data balance on the main dashboard. 

Frequently Ask Questions (FAQS)

How do I check my remaining data?

How much internet is left on my phone?: You can check your remaining data balance on MTN using USSD codes, SMS, or MTN apps.

How do I check my MTN Internet bundle balance?

The quickest way to check your main data bundle and any bonus data is by dialing *312*4#.

How do I check my data and airtime on MTN?

Use *310# to see your data balance along with your airtime credit and call plan details.

How can I check my mobile data today?

Choose any of the methods mentioned above (USSD codes, SMS, or MTN apps) to check your data balance today.

Conclusion (with Troubleshooting Tips)

In conclusion, MTN offers multiple ways to conveniently check your data balance: USSD codes, SMS, and dedicated apps. With these methods, you can easily stay informed about your data usage and avoid unexpected charges.

I’m convinced that you’ve learned a lot on how to check data balance on mtn, here are troubleshooting tips to consider.

Troubleshooting Tips:

If you encounter any issues checking your data balance, here are some troubleshooting tips:

• Double-check the code: Ensure you’re dialing the correct USSD code or typing the SMS message accurately.
• Restart your phone: A simple restart can often resolve temporary glitches that might be hindering the process.
• Check network connectivity: Make sure you have a good network signal. A weak signal can sometimes cause issues with USSD and SMS services.
• Try a different method: If one method isn’t working, try another option (USSD, SMS, or app).
• Contact MTN customer care: If the problem persists, you can reach out to MTN customer care for further assistance.