How To Stop Auto Renewal On Mtn Through SMS: Have you ever subscribed to an MTN data plan or service and then been surprised by a charge later? That’s likely because the subscription had auto-renewal enabled. Auto-renewal is a feature where your subscription automatically renews itself at the end of the validity period unless you manually turn it off. This can be convenient if you consistently use a particular plan, but it can also lead to unwanted charges if you forget to manage your subscriptions.
SMS offers a quick and easy way to manage your MTN subscriptions and stop auto-renewal. In this article, we will walk you through the step-by-step process on how to stop auto renewal on mtn through sms. This guide is designed to help you easily manage your subscriptions and avoid unwanted charges.
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READ ALSO: How To Opt Out Of Auto Renewal On MTN
Reasons Why Users Cancel Their Auto Renewal Subscription
Personally, I don’t like anything like auto-renewal, it not my thing. There are several reasons why MTN users might choose to cancel their subscriptions, and understanding these reasons can help you. We will explain why some users prefer to cancel their auto renewal on mtn and other networks below.
- Unintended Subscriptions: Sometimes, users might unknowingly subscribe to a service. This can happen by accidentally clicking on a pop-up ad, downloading an app with hidden subscription fees, or even through unclear prompts during sign-up processes. When users realize they’re being charged for a service they never intended to use, they’ll likely cancel the subscription.
- Unused Services: Users might subscribe to a service with good intentions, but then find they don’t actually use it as much as they thought. For example, someone might subscribe to a daily data plan but then realize they mostly use Wi-Fi at home and work. In this case, canceling the data plan and switching to a less expensive option would save them money.
- Finding a Better Deal: The telecommunications landscape is constantly changing, and users might find a more attractive offer from a competitor. This could include a plan with better data allowances, cheaper call rates, or additional features. If MTN doesn’t offer a competitive plan, a user might be prompted to switch providers.
- Financial Constraints: Financial situations can change, and users might need to tighten their budgets. Subscription fees, even for seemingly small amounts, can add up. To free up some cash, users might be forced to cancel some of their subscriptions, including those on MTN.
- Auto-renewal Frustration: As mentioned earlier, auto-renewal can be a double-edged sword. While convenient for those who consistently use a plan, it can lead to frustration if users forget to cancel before the renewal period. Unexpected charges can be a significant reason for users to not only cancel the subscription but also re-evaluate how they manage their MTN services.
READ ALSO: How To Stop Auto Renewal On Mtn Through SMS
How To Stop Auto Renewal On Mtn Through SMS
While MTN offers various ways to manage subscriptions, SMS provides a quick and convenient option for stopping auto-renewal. It’s important to note, however, that each data plan has a unique code associated with it. Here’s a step-by-step guide to help you stop auto-renewal on MTN using SMS:
Step 1: Find Your Subscription Code
Cancelling auto-renewal requires the specific code linked to your data plan. Here’s how to find it:
- Check Your MTN Messages: Look for the original message you received from MTN (usually from number 312) confirming your data plan purchase.
- Identify the Subscription Code: Within that message, you’ll find a unique code associated with your plan. This code might look something like “NO104” (example for a hypothetical 100 Naira, 100MB plan).
Step 2: Send the Opt-Out SMS
Once you have the code, follow these steps:
- Open Your Messaging App: Launch your phone’s messaging application.
- Create a New Message: Start a new SMS message.
- Craft the Opt-Out Text: In the message body, type “NO” followed by the subscription code you found in Step 1 (e.g., NO104).
- Send the SMS: Enter “312” as the recipient number and send the message.
Step 3: Confirmation and What to Expect
After sending the opt-out SMS, you’ll receive a confirmation message from MTN verifying the cancellation of auto-renewal for your specific data plan.
Important Notes:
- It might take a short while for the auto-renewal to be completely disabled.
- Monitor your data usage for a period to ensure the auto-renewal is truly stopped.
- If you encounter any issues or don’t receive a confirmation message, consider contacting MTN customer care for further assistance.
Common MTN SMS Keyword To Cancel Auto Renewal Subscriptions
Here’s a table with some common MTN subscriptions and their corresponding keywords. Keep in mind that MTN offerings can change, so it’s always best to check your confirmation message or contact MTN for the most accurate information.
| Subscription | SMS Keyword |
|---|---|
| 50 Naira for 50mb (1 day) | NO114 |
| 100 Naira for 100mb (1 day) | NO104 |
| 200 Naira for 200mb (2 days) | NO113 |
| 600 Naira for 2.5GB (30 days) | NO146 |
| 100GB for 2 months | NO118 |
Why Cancelling Auto Renewal Through SMS Is Better Than Other Methods
While MTN offers various methods to manage subscriptions, SMS provides several advantages in terms of accuracy, ease of use, and record keeping etc.
| Feature | SMS | USSD Code | Calling Customer Care | My MTN App |
|---|---|---|---|---|
| Convenience | No need to memorize complex codes or navigate menus. | Requires remembering specific USSD codes for each plan. | Involves waiting on hold or speaking with representatives. | Requires downloading and logging into the app. |
| Accessibility | Works on any phone with SMS functionality. | May not be available on all phones or in areas with poor network reception. | Requires phone signal and may incur call charges. | Requires a smartphone and internet connection. |
| Speed | Simple two-step process with quick confirmation message. | Might involve navigating through menus depending on the USSD code. | Can be time-consuming due to wait times. | App loading and login times can add to the process. |
| Offline Capability | Works even without an internet connection. | USSD codes typically require network connectivity. | Calling customer care requires phone signal. | My MTN App requires an internet connection. |
Frequently Asked Questions (FAQs)
How do I stop auto renewal on MTN?
There are several ways to stop auto-renewal on MTN. One convenient option is through SMS. Follow these steps:
- Find your subscription code (check the confirmation message you received when you bought the plan).
- Send an SMS with “NO” followed by the code to 312 (e.g., NO123 for code to 312).
- You’ll receive a confirmation SMS once auto-renewal is stopped.
How do I turn off auto renewal?
“Stop auto renewal” and “turn off auto renewal” mean the same thing. You can follow the SMS method mentioned above or explore other options like USSD codes or the My MTN App.
How do I deactivate all my MTN subscriptions?
Unfortunately, there isn’t a single action to deactivate all MTN subscriptions at once. You’ll need to use the chosen method (SMS, USSD, App) to cancel each subscription individually. If you have multiple subscriptions with MTN, you will need to repeat the process for each one to deactivate them all. Look for the initial message from 312 for each subscription, find the associated code, and send it to 312 via SMS. You will receive a confirmation message for each subscription indicating that auto renewal has been stopped.
How do I cancel my data plan?
Canceling your data plan is the same process as stopping auto renewal. Send the specific data plan code to 312 via SMS, and you will receive a confirmation message indicating that auto renewal has been stopped. This will prevent your data plan from automatically renewing, and you will need to manually renew it if you want to continue using the service.
Conclusion
- Find your subscription code in the initial message from 312
- Send the code to 312 via SMS
- Receive a confirmation message indicating auto-renewal has been stopped